For intermediary use only

0345 266 8928*

*Lines are open 9am – 5pm Mon to Fri. Calls may be recorded for training and monitoring purposes. Calls cost no more than calls to geographic numbers (01 or 02). Calls from landlines and mobiles are included in free call packages.

Covid-19 update - We’re closely monitoring developments and making changes as appropriate to help you, our customers and our colleagues. Find out more

Contact us

We’re here to help.

Get in touch by phone, email or post and we’ll answer your query as quickly as we can.

BDM finder

Find your dedicated BDM and TBDM using your postcode.

Phone

For registration and all business enquiries, including online support and case updates, call us on:

0345 266 8928*

Lines are open 9am - 5pm Monday - Friday

Press:

Option 1 to discuss options for an existing customer
Option 2 to discuss a new business opportunity, alternatively you can check our criteria look up tool
Option 3 for an update on a submitted application, alternatively you can log in to your portal
Option 4 if you are a solicitor requiring an update on a submitted application
Option 5 for technical support.

Email

Please don’t send us confidential or sensitive information by email as we can’t guarantee its security.

POsalessupport@boi.com

Post

Bank of Ireland UK
PO Box 3191
One Temple Quay
Bristol
BS1 9HY

BDM finder

Find your dedicated BDM and TBDM using your postcode.

Put us to the test

Our award winning application system makes sure your time with us is well spent.

Online offers and valuations: Download your applicant's offer and valuation

Document upload: Securely upload multiple documents in minutes

Case messaging: Message your underwriter directly

Document bundling: See everything in one place for quicker compliance evidencing

We're on a roll

We’ve made some temporary changes to our criteria, so we can continue to lend responsibly. Please see our Covid-19 page for more details.