For intermediary use only

0345 266 8928*

*Lines are open 9am – 5pm Mon to Fri. Calls may be recorded for training and monitoring purposes. Calls cost no more than calls to geographic numbers (01 or 02). Calls from landlines and mobiles are included in free call packages.

Contact us

We’re here to help.

Get in touch by phone, email or post and we’ll answer your query as quickly as we can.

Support lookup

Find your dedicated support.

Phone

For registration and all business enquiries, including online support and case updates, call us on:

0345 266 8928*

Press:

Option 1 to discuss options for an existing customer
Option 2 to discuss a new business opportunity, alternatively you can check our criteria look up tool
Option 3 for an update on a submitted application, alternatively you can log in to your portal
Option 4 for technical support such as password resets.

Email

Please don’t send us confidential or sensitive information by email as we can’t guarantee its security.

POsalessupport@boi.com

Post

Bank of Ireland UK
PO Box 3191
One Temple Quay
Bristol
BS1 9HY

Support lookup

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Put us to the test

Our online application system makes your life easier.

Online offers: We'll send you an online copy of your applicant's offer

Document upload: Securely upload multiple documents per application

Case messaging: Two-way communication straight to your underwriter

Document bundling: Single documentation for compliance evidencing

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