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Criteria at your fingertips

Our lookup tool makes your life easier.

Lending criteria

Find your dedicated contact

Our experienced and knowledgeable business development team is both field and office based, meaning our mortgage experts are available to support you wherever you are in the country.

Any questions? Call our enquiry line on 0345 266 8928*

Your Telephone Business Development Manager or Business Development Manager can give you:

  • Lending criteria guidance
  • Advice on your applications
  • Up to date product information

Our Intermediary enquiry line also is on hand to offer quick solutions to your queries and can provide you with:

  • Case updates
  • Application system help
  • Website support

Criteria at your fingertips

Our lookup tool makes your life easier.

Lending criteria

Change to your customers’ mortgage payment

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Following the Bank of England Base Rate (BBR) change announced on 11th March, if your customers have a mortgage with us that’s on our Standard Variable Rate or is linked to the BBR, their monthly payment will change from 1st of April 2020. They should have received a letter from us by now telling them how much their new monthly payment will be. We’ll write to them by 9th April if the BBR cut announced on 18th March also affects them.