Product transfer
If your customer is looking to transfer their rate, check out our existing customer range.
View our productsSecure a new rate for your customers using our online product transfer service.
If your customer is looking to transfer their rate, check out our existing customer range.
View our productsThanks to our online product transfer service it’s quick and easy to transfer your customers to a new mortgage rate:
Take a look at our short video to see for yourself.
And to make it even easier, you can book a product transfer for your customer up to four months early. Your customer's new interest rate will start on the expiry of their promotional period.
See our process flow with details of how to submit applications.
To guarantee that your customer's product transfer takes effect on the 1st of the month after their current deal ends, we must receive their signed offer acceptance and any associated information by the 19th of the final month of their current deal. Offers are valid for 30 days.
If you have any questions call us on 0345 266 8928*.
You can apply for a product transfer if:
Things you need to know:
Fees: Product transfer fees must be paid before completion or added to the loan. We’re unable to add fees to any residential accounts taken out before 31 October 2004.
Loan to Value (LTV): We use a house price index to verify LTV. Your customer may not qualify for the product chosen if we find that the LTV is different. Revaluations are available on request; these are subject to a fee. Please call us for further information.
Offer: The offer is valid for 30 days. Your customer will need to sign and return the offer within this time to secure the rate.
Effective from: If we receive your customer's signed acceptance, together with all other requirements if requested by us:
You can apply for a product transfer if:
Things you need to know:
Fees: Product transfer fees must be paid before completion or added to the loan.
Loan to Value (LTV): We use a house price index to verify LTV. Your customer may not qualify for the product chosen if we find that the LTV is different. Revaluations are available on request; these are subject to a fee. Please call us for further information.
Offer: The offer is valid for 30 days. Your customer will need to sign and return the offer within this time to secure the rate.
Effective from: If we receive your customer's signed acceptance, together with all other requirements if requested by us:
If your customer is looking to transfer their rate, check out our existing customer range.
View our products